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Apple calls these "Respond with Text".

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  1. Go to Settings

  2. General.

  3. Keyboard.

  4. Text Replacement

  5. Then hit the plus + icon in the upper right corner.

  6. Enter the Phrase.

    1. This is where you create the standard message to easily send to clients who didn't answer their phone. 

  7. Enter the Shortcut.

    1. Such as ppp, NoAnswer, or anything that you can easily remember to use and is quick to type, 

  8. Tap "Add".

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Android call these Text Shortcuts. This guide is taken from Samsungs support guides.

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  1. Open the Settings app, then tap "General management".

  2. Tap "Language and input" > "On-screen keyboard", > "Samsung Keyboard".

  3. Tap "Smart typing".

  4. Tap "Text shortcuts".

  5. Tap Add or the + icon in the top right corner of the screen.

  6. Enter the Shortcut phrase.

    1. Such as ppp, NoAnswer, or anything that you can easily remember to use and is quick to type.

  7. Enter the Expanded phrase.

    1. This is where you create the standard message to easily send to clients who didn't answer their phone. 

  8. Tap "Add".

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