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Click on the 'Visit the portal' link and you will be redirected to the below screen where you can enter your name and set a password.

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You will then be taken to the documents/compliance support team portal homepage (as per below) 

Via this screen you can raise specific help queries or use the WIKI function to find an answer to your query. 

The WIKI function works based on whole words. So for example, if you type in the word "franchisee" anything related to franchisees will appear.

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Option 2

If you are not a signed up user and a team member CC's you in on a request. For the first time you will receive the below.

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When you click view the request, you will be invited to sign up so that you can view the ticket/email.

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Once logged in, you will be able to see the ticket that you have been invited to comment on. You will be able to comment and add attachments for the team member. 

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Your Profile

A great feature of the portal is that all users can see anytime they want where their requests are at and also have a history of all requests available in once place.

You can access this information by clicking on the relevant areas below.

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