New Online Voucher
1.Voucher Reference starts with JIM-......... Check the voucher reference in Jim's Online if still valid and for balance of the voucher
2. Voucher can be Redeemed on Jims Online or emailed to finance@jims.net or mailed to Jim's Group Pty Ltd Attn: Finance Department, 48 Edinburgh Road, Mooroolbark VIC 3138 with the FSE code mentioned on the voucher
3. Finance department will receive an email advising who has redeemed the voucher if it is redeemed online.
4. Finance department will issue credit note in the FSE's account if value is less that $1000 and if the FSO is on the Bronze Plan
5. If value is over $1000 in one transaction the money is transferred into the FSE's bank account & the FSO is on the Bronze Plan
6. If FSO is not on the Bronze Plan then the credit note is issued in his account if less than $1000 and FSO needs to pass on the credit to the FSE
6a. If FSO is under B4U plan, we will refund the remaining credit (if they have more than $500 left) after applying it against their outstanding invoices
7. Finance department will then email the FSE/FSO advising them of the credit note or the funds being deposited in their bank account 
Old Paper Vouchers
1. Voucher Reference is 4 digits ex: 2543; Call Finance department on 03 9780 9901 to check if voucher still valid or has remaining credit
2. Voucher can only be redeemed by the finance department - post original to Jim's Group Pty Ltd Attn: Finance Department, 48 Edinburgh Road, Mooroolbark VIC 3138 with the FSE code mentioned on the voucher (keep a copy for yourself)
3. Follow steps 4 to 7 as for Online Voucher
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