Jimbo Release Notes

Release History

Version (Status)

Release Date (Tentative)

Notes

Version (Status)

Release Date (Tentative)

Notes

 

TBD

  • Notes are gone after changing the FSE's Manager

0.4.3 API

Jun 5, 2024

Fixed Franchisor Proactive Contact Email Notification

0.4.2 API

Nov 21, 2023

Updated Proactive Notes sender to compliance@jims.net

1.12.3 iOS and Android

0.4.1 API

Jul 12, 2023

  • Fixed Android Crash Issue - crash-java.util.ConcurrentModificationException v1.12

  • Fixed PROS FSE and FSE Notes are not being displayed

  • Fixed Master Build issue

  • Turn Off Heap Analytics

1.12.0 (Released)

Feb 2, 2023

SMS capability

1.11.0 (Released)

Sep 29, 2022

Minor Bug fixes

1.10.0 (Released)

Jun 27, 2022

Email capability

1.9.0 (Released)

Oct 28, 2021

Search and Filter for Prospective FSEs

1.8.0 (Released)

Aug 25, 2021

Add/Edit Prospective FSE

1.7.0 (Released)

May 5, 2021

Update Potential Rating

1.6.0 (Released)

Apr 6, 2021

Stability and bug fixes

1.5.0 (Released)

Mar 4, 2021

New Enquiries

 

JIMBO 1.12.0 Release notes

This release will bring the ability to send SMS to Franchisees and Prospectives through the Jimbo app. The features include:

  1. Add, Edit and Delete SMS Templates

  2. Send and View SMS to Franchisee and Prospectives via their respective records directly

Updates

SMS Templates

Save and Edit SMS Templates

Error message if Topic or Content not added into SMS or Email Template

Delete an SMS Templates

 

SMS Prospective FSEs

Send SMS to Prospective FSEs from the call note page

SMS Prospects

 

View SMSs and Emails sent through All Notes & Activities page

List all sent SMSs and Emails in All Notes and Activities Page

 

Change Proactive Notes date/time/duration validation to allow same day notes

 

A Franchisor can enter a proactive contact note manually with the date set to today while the time can be in the future today so that the “call time can’t be a future time” message is not thrown.

 

Update Proactive contacts list to only show Franchisees that are listed directly under assigned Divisions/Regions (Jimbo API Change)

As a Divisional Franchisor, I can see proactive contacts that report directly to me and not my Regional Franchisors so I know which Franchisees to call

 

JIMBO 1.11.0 Release notes

This release is mainly minor bug fixes for items released in v1.10.0

Fixed a bug on iOS where:

  • Footer is not getting displayed correctly in some cases

  • User is not able to click on email to take you to the send email page

  • Google Address suggestion is not working on Prospective FSE screen

  • Create JIMBO iOS build with new Jimbo API URL's

Fixed a bug on Android where:

  • Application crashes randomly when refreshing the Franchisee page

  • Send Logs function is not working/responding

  • 'Phone Number' is clickable and giving random number when there is no phone number available on the Prospect record.

JIMBO 1.10.0 Release notes

This release will bring the ability to send Email to Franchisee and Prospectives via their respective records directly.

Updates

 

Franchisee Screen

Prospectives Screen

 

 

Clicking on the email address of Franchisee from the contacts details or the send email option from the menu in the bottom right hand corner will take you to the send email screen. The Franchisee’s email address will be populated in the “To:” field automatically.

Clicking on the email address of Prospect or the send email button will take you to the send email screen. The Prospect’s email address will be populated in the “To:” field automatically.

Send Email Screen

Send Email screen

Attachments

 

 

You can send an email to your Franchisee / Prospects via this screen. The usual fields related to email can be found here.

You can attach multiple files to the email by clicking on the + Attachment section and select the files from your device to attach.

Templates maintenance

Loading a Template / Access Templates screen

 

Saving a Template

Delete a Template

 

 

 

From the send email screen, you can access the Templates screen by clicking on the “>” button on the Subject field. Select a template from the menu and the contents of the template will be loaded into the send email screen.

 

You can save the current email as a template by clicking on the save template button. The following can be saved to the template:

  • Subject (Will be used as the template name)

  • Body of email

  • Attachments

From the Templates screen, you can delete a template by using the delete button.

JIMBO 1.9.0 Release notes

This release will bring the ability to Search and filter for Prospective FSE details on Jimbo and adds Android 11 compatibility fixes

Updates

You can now user the Search and filter functions on the Prospects tab to look for a specific individual/group of prospects

 

 

 

 

Accessing the Search and Filters

Available Search field and filters

Searching by Name

List Filtered by Name

(Note the Filter Active indicated by Red Filter Icon)

The Call page now have collapsible sections for easier access to other calls

 

 

Click to expand sections

Click expanded section to collapse

New Enquiry Timer

A new timer will show up on the Home screen alongside the New Enquiry card.

The timer will appear red once it reaches the 15 minute mark.

The timer will disappear once a call attempt has been made.

 

Other Changes Included

Android 11 related compatibility issues

Some existing features were not compatible with Android 11, especially with specific Samsung models (S10, Z Fold and Z Fold 2), changes to the code were made to fix random crashes that were a result of this update.

Bug Fixes

Fixed a bug where:

  • Hamburger Menu > Submit Feedback goes to a 404 page - The existing Submit Feedback page is now obsolete and will now point to InfoTech’s support mailbox

  • Tapping on Edit Mobile or Email on Prospect Details didn’t point to the correct field in Edit mode

  • FSE Emergency contact not working on Android

Fixes released early as Hot Fixes

Hide Private Notes

The ability to add Private notes was disabled as per request by Jim and Rocky

Show Private Notes as read only

Private notes are shown in Jimbo as Read only text

JIMBO 1.8.0 Release notes

This release will bring the ability to maintain the Prospective FSE’s details on Jimbo and add new Prospects records

Updates

New FSE Enquiries can be added via the Jimbo App directly for referrals that contacted the Franchisors directly from the Prospect’s Page

 

 

You will now be able to edit the Prospective Franchisee’s details directly on Jimbo:

JIMBO 1.7.0 Release notes

Potential Rating & Technical Improvements for Jimbo Development Quality Assurance

This release will bring the ability to maintain the Potential Rating for Prospective Franchisees through the Jimbo App.

Updates

  • You will now see and be able to update the Potential Rating for Prospective FSEs

    • Available values are identical to FMS4 (Hot, Medium, Cold)

  • Heap.IO integration will allow us to better monitor the App’s usage statistics for better planning our releases and area of focus in the App

JIMBO 1.6.0 Release notes

Bug Fixes and Stability improvements

This release focuses on fixing bugs and improving the stability and performance of the App on both platforms.

Fixed a bug where:

  • In Franchisee Note screen Call details auto-filled with last call made to FSE

  • Duplication of notes in All notes screen for FSE

  • App crashes while Home tab is loading after a fresh install

  • Prospect cards on Prospects tab displayed in the correct sorting order only after refresh

  • Call button should be disabled on Jimbo if there is no contact details on FMS4

  • Call details are automatically picked from the last call instead of having a fresh note

  • All Notes page showing random results for failed search

  • Call button should be disabled if there is no contact details on FMS4, previously may crash the app

  • Fixed various Issues on 'Log this call' pop up

  • Note type changed to 'Call' when a general note was edited

  • Scheduled call not displayed properly in Franchisee note screen

  • Issues on Call functionality for Regional FSO

  • Entire address not displayed on prospect details page

  • Duration of 0s showing under Last prospect note/activity for a Note that is not call related

  • The wrong Call note screen displayed when an incoming call was attended

  • Only FSE starting with A-F displaying from search results

Updates

  • My Prospects list will now show the correct message instead of an error message when there are no new enquiries in the last 3 months

JIMBO 1.5.0 Release notes

New Enquiries / Prospective Franchisees

Summary

Prospective franchisees have been added to Jimbo. We have based the development on the first five stages of the process as per FMS which are Enquired, Spoken to FSO, Information Kit, Interview and Trailing Results.

We have also split our development into multiple stages and this is just the first release.

Home page changes

On the Jimbo Home page, new enquiries will display first, in blue and will have a stage of Enquired. The person’s name and date and time they called will display.

Only three at a time display on the home page and they will be the ones you need to call first.

You will be able to call the prospect by clicking on the call icon and their number will automatically come up to call.

You can select a card from here and see more details about the prospective franchisee.

  

Call notes (for prospectives)

When you have finished your call, the Call note page will display where you can manually add a note about the conversation. This is a private note. The note date will be recorded.

The call date, time and duration are recorded here and on the overall notes page for the prospect. This is also recorded in FMS in the notes section.

To complete the note, click on “Submit to FMS” button

 

 

Prospects

We have created a new Prospects menu option at the bottom of the App next to the “Calls” menu option. This is where all your Prospective Franchisee records will display.

Your prospective franchisee will display in order of stage for now. More filtering and searching capabilities will be in future releases.

You can select a card from here and see more details about the prospective franchisee and any calls and notes.

 

My Prospect

The “My Prospect” page has all the details about the prospective franchisee such as the name, date and time they originally called and the stage the enquiry is at.

  1. You can call the prospect from this page using the call action button.

  2. You can add a sticky note in My notes.

  3. You can see the last note for this Prospective Franchisee

  4. You can click to select to view All notes & activities where you can view all your call details to them as well as all your notes.

  5. You can add a new note by using the “ADD NOTE” button at the bottom of the screen.

 



 

All Notes & Activities page

The All Notes & Activities page displays all the calls and call details when you have contacted your prospect as well as all your notes.

You can add a new note by using the Add note button at the bottom of the screen:

Adding note

The Prospect Note page displays the date of the note, the stage of where the enquiry is at and after you have edited you can Save the changes and “send to FMS”. If you click the X to leave the screen without saving your changes, you will get a reminder about saving the note.

 

Editing notes

Editing of notes is available according to FMS rules: notes can be edited within the first 24 hours of its creation.