Domain names

Domain names are to be registered, owned and managed by Jim's National InfoTech.

From here we can point the domains DNS to where we'll host the DNS records for the division, even if not hosting their website and/or emails. This gives us better management of domain names and DNS.

For domains that we are not the registrar for, these should be transferred to us.

Websites

Read this for hosting costs explained. Website & Customer Booking

The incoming divisional FSO must contact InfoTech prior to building their site regardless if InfoTech are building or hosting the site.

See here for more info about websites builds and the forms that must be used.

Check out our Digital Garage link below for more info about websites, SEO and other website-related information to help you understand what's best for your site.

Jim's Digital Garage - https://jimshelp.freshdesk.com/support/home

APIs

Several divisions request API connection to/from FMS.

These requests are scoped and added to the developer's backlog to be prioritized by Jim.

Emails

• It is preferred that InfoTech host & support email accounts for new divisions.
  • InfoTech must collect the Email Fee if we manage and support the division's email.
• Should you wish to use a platform not hosted by Infotech you can do so at your own cost.
• Since 2023, emails for new divisions have been hosted with M365 (Microsoft Mail)
  • Previously we used a 3rd party email host using IMAP technology.

Email Account Naming Convention

• Email naming convention for FSEs/FSOs is firstname.lastname@jimsdivision.com.au or Region.State@jimsdivision.com.au 
  • Examples:
    • John.Smith@JimsDivision.com.au
    • Mooroolbark.VIC@jimsDivision.com.au 
• This is to allow improved reporting in FMS and to be able to identify FSEs to their email accounts for troubleshooting.
• An alternative first or last name can only be approved IF the details in FMS also contain the alternative name.
• Divisional FSOs may have firstname.initial@jismdivision.com.au (John.s@jimsdivision.com.au)
• Partners of FSEsFSOs may be an issue with an email account on request but their details must be in FMS as a partner of the FSE/FSO.
• Generic "Business type" naming such as Admin@jimsdivision.com.au or info@jimsdivision.com.au will only be approved for Divisional FSOs.

Email and Website Hosting

Where requested, Jim's InfoTech will manage the hosting of websites and email accounts.

Email Fees

There is a fee for each email account created.

Please refer to Finance for the current fee.