Franchisee Billing Plan (Bill4U) Fact Sheet

What is it?

Our Finance Department will maintain the billing of your franchisees in your region.

What’s provided?

In exchange for the payment you will be provided with the below services.

1. invoice and collect all franchise fees from franchisees within your region;
2. process the credit note against your account for all the payments received from your franchisees covering the 15th of last month up until the 14th of the current month.
3. deduct your outstanding invoices for the month and refund the balance to your bank account. Otherwise, we will Direct Debit your account on 25th of the month for any balance outstanding;
4. respond to account queries received from franchisees (excluding answering queries relating to any disputes with respect to lead fees);
5. provide statements of debts owing by franchisees on a monthly basis to you. (National will not be responsible for any bad debts and debt collection related services)

Please note that the finance department will only provide services for the above, nothing further. Please do not ask for more services than those listed above as they will not be provided to you.

Does this service cover part month billing when a resale/split occurs?

No, it does not unfortunately. However, the finance department can accommodate this additional request but at an additional cost. You will need to consult with the finance department team directly.

Should all my franchisees be on direct debit?

Yes, in accordance with section 7.7 of the Franchise Agreement. All fees payable under the agreement are to be paid via direct debit, unless the Franchisor grants the Franchisee a written exemption.

What type of report do I receive?

You will receive a franchisee aging report (debtor list). You are also provided with a summary in the form of a credit note outlining the fee payment received from each franchisee and your account statement. You should utilize these documentations to reconcile your account and feel free to contact the finance department if you come across any discrepancies.

What happens to finished franchisees and their debts?

When one of your franchisees exits the Jim's Group, the finance department will automatically close off any debts owed by the franchisee after 2 months of leaving. The reason for this is that the debt does not belong to the Jim's Group, it belongs to the Franchisor. Another reason for this is to avoid finished franchisees receiving statements from the finance department. This can cause a lot of animosity. It is also advisable that when any of your franchisees finishes with the Jim's Group that you advise the finance department of any debt write off applicable or payments received from finished franchisee.

Please note if you operate a franchise business and wish to have it exempt please let the finance department know and we will exclude this franchise.