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Website & Customer Booking

Website & Customer Booking

Owned by Eugene
Last updated: 31, Dec, 2024

Increase your online experience and quotes

Jim's Group
Email – infotech@jims.net

Jim's Group Hosting Costs Explained

As of Feb 2024

Email Hosting

New and/or Existing Divisions using M365

  • New & existing FSEs/FSOs using M365 are advised that the cost is “per address cost” via the contracts/agreements.
  • New divisions will be set up in M365.
  • The basic “email only” M365 subscriptions are provided unless otherwise agreed.
  • As of Mid 2024, the email fee is $9.90 (confirm with the Documents and/or Finance team for changes)
  • There is a cost per email address irrespective of FSE or FSO.

Existing divisions

  • On a per request basis when a division wants to migrate to M365.


Reply template for FSOs:

All FSEs and FSOs must be aware they will be billed for each mailbox they have.

Covered in this quote is:

    • Email migration software licensing
    • Labour cost for migration
    • Microsoft Tenancy registration
    • Microsoft Tenancy configuration
    • Dedicated team member/s or Day 1
    • A dedicated phone number for Day 1
Post-migration, Email fees from FSE's would then be going to Jim's National Office instead of to the Div FSO.
There is an existing email fee for any FSE who started after 1-May-2016. This does not cover the M365 mailbox costs nor includes FSOs.
The new M365 monthly email fee would apply to ALL of your division's FSEs and FSOs. This charge is also per mailbox.
As of Feb 2024, the $11 Inc GST p/mailbox, p/m, it is higher than the current Jim's Group Email fee so that would need to be agreed to by you and all of your FSEs, and not just those that pay the current email fee (FSEs who started after 1-May-2016).

Website Hosting

Jim's InfoTech can host & maintain your division's website for you.
This means you'll always be using the correct template and forms, which generate the most traffic and conversions of leads for your division.

Update 24th Jan 2024
Internal Ref: https://app.frontapp.com/open/msg_x5m0nk9?key=pIxW_5XTLtZaf1WrWvoC5dXECgQzanla
Web Hosting:
  • Option 1
    • $55/Month inc gst - Website hosting on a shared server.
      • Shared only with other Jim's group divisions.
      • This is more than adequate for the majority of our divisional websites.
      • Includes 1 hour of website support. Not accumulative. 
  • Option 2
    • $110/Month inc gst - Website hosting on a shared server (shared with other Jim's group divisions only). Increased resources.
      • This is for when you need dedicated resources above what the standard resources are divvied up amongst the other sites.
      • Includes 2 hours of website support. Not accumulative. 
  • Option 3
    • $550/Month inc gst -  Website hosting on a dedicated cloud server with high resources and standard software.
      • ALL resources of the server are allocated to your website for use.
      • This is for when your site requirements are significantly higher than options 1 & 2 (Heavy traffic websites etc).
      • Includes 2 hours of website support. Not accumulative. 
  • All plans include the following:
    • Management & Software updates of the Web Server / Website.
    • Updating of CB and other standard Jim's Group forms.
    • Updating of the Jim's Group WordPress template (if used).
    • Your webdevs can continue to make changes to the site on your behalf.
  • Change requests.
    • If you want our web developers to make changes for you outside of the included hours, then our Web Developers will provide an estimate of the time to provide the support requested and obtain your approval before we proceed.
    • This will be billed at $198 inc gst p/h.

Old info...

    • Costs:
      • Jim's National Office offers a standard package for hosting a division's website.
      • The standard hosting package will be around $50p/m + GST. Subject to CPI and any additional increases in costs by the provider.
  • Cost variances:
    • TASKS EXCEPT SERVER SUPPORT ISSUES
    • In addition to website hosting costs, support required by our Web Developers for a self-managed website will be estimated and a quote provided for your approval before we proceed.
    • These are billed at $180 +gst p/h.


Jim's Group Standard Web Template

Web Design

Jim's Group has developed a standard website template that we recommend you implement for either your new division or existing division. It has been created with mobile and customer experience first in mind. It also is part of our strategy to unify the Jim's Group divisional brands online presence. Jim's Group is implementing the template to all the division's we own. To share the online look of the group we recommend you join us. The template will constantly change over time as a reflection of consumer and industry trends.
To have a look at our current template please view via https://jimspropertyconveyancing.com.au/

You can also view a run-down of the template and a general summary on websites via https://jimshelp.freshdesk.com/support/solutions/folders/44000531434 

Web Forms

Regards using forms that send emails to you on your site, we have 3 types of forms that should be used on a divisions sites regardless if NAtional Office host the site or not.

Customer Booking / Request a Quote forms - The Jim's Customer Booking experience

Jim's Group uses a customer booking site that your new divisional website will use. It will have added functions and features added progressively to increase online bookings and experience. It also includes heaps of tracking options which your web/SEO guy will be able to utilise.

If your division doesn't use the Jim's customer booking form, we highly recommend you implement this as it converts higher than the existing form.

There is no need to create a separate enquiry form. If you use an external web developer, please engage your divisional manager at the National office to discuss first.
To view the latest customer booking process please contact InfoTech as this is regularly updated.
To implement please email infotech@jims.net as we need to enable a function at our end for it to work.

Customer Booking Form - Integration Guide

https://resources.jims.net/plugins/jims-wpcb/

Franchisee Enquiry form.

This should also be using another Jim's Group-provided web form (https://fe.jims.net/).
Again, ask your web guy to email us and we'll work with him on implementing it as we need to enable a function at our end for it to work.

Franchisor Enquiry form.

This should be emailed to you (as the Div FSO) directly.

Costs

  • Full website build - $3000 plus GST
  • Jim's website theme (template only) - $750 plus GST
  • Layout and design changes - $185 per hour plus GST
  • Website/domain hosting - $50 plus GST per month.

What's included

Full Website (new division or existing site rebuild)

  • Jim's Group standard website
  • Website Hosting
  • Domain name registration
    • If you have already purchased the domain name, we will initiate a transfer to our registrar.
  • DNS records management
  • A launch site made available to you for approval, before the launch
  • The site to be optimised for a mobile experience
  • Site to be optimised for SEO (search engine optimisation)
  • SSL Certs provided (secure connection)
  • Updates to content and pictures as you desire

Emails

  • Email Hosting for a new division is with Microsoft M365
  • Email address creation and support are provided if the National Office collects the email fee.
  • There is a cost per mailbox.

Please note
Existing website rebuilds would not require changes to the domain's email configuration or email hosting.
We don't also give full admin access to the website for multiple reasons. Some being security and brand consistency. If you want to know more about this please discuss it with your divisional contact.

Jim's Website Theme

  • Jim's Group WordPress theme ready to go

Layout and Design Changes

  • Web Developer to customise or alter the standard template
  • Please note there are some non-negotiables regarding changes, we do this as to keep consistency in user experience and branding.


Non-Negotiables

  • 3 Call to action buttons
  • Logo placement
  • Menu headings
  • Footer buttons
  • Service tiles on the home page

We recommend you discuss with your national contact before first before we quote you for the work you want to be done.

How to start and what's required?

New Division

Discuss with your Business Development Manager first and they will provide you with the relevant information and help guide you.

Existing Division

Discuss with your Divisional Manager first and they will provide you with the relevant information and help guide you.

Full Website

Website Content

If none or little content is provided a very basic site can still be created so as to not delay a divisions launch. However, this is not ideal at all. You as the divisional know your service the best out of anyone. Content should be a combination of words, video, and images. Have a go at creating your own content and we can help implement it into your site. You can always have the content adjusted at any time. However, the more the better and create content that will actually be useful to a visitor to your site.

We recommend you provide:

  • Homepage to have 350 words.
  • 250 words per sub-page
  • Video content
  • Each service to have a minimum of 3 - 5 images
  • The number of your division in FMS (for the customer booking form)
  • Any existing cPanel hosting user/pass
  • Any existing domain details so it can be migrated.
  • Email address (required)

Jim's Website Theme

Please access infotech support by checking www.portal.jims.net or emailing infotech@jims.net for an answer to your enquiry.

Our team will then provide you with the WordPress theme.

Layout and Design Changes

Please discuss with your national contact first. They will then seek a quote on your behalf with our IT team. Once you receive your quote, if you accept, you can just tell your national contact that you wish to proceed and the work will be started.

Contact

Please use InfoTech Support via www.portal.jims.net for queries regarding websites and customer booking.

Please access infotech support by checking www.portal.jims.net or emailing infotech@jims.net for an answer to your enquiry.
We also encourage you to contact your business development manager or divisional manager prior to discuss your thoughts and ideas.


Web Hosting Costs

As of early 2024.

​Email Hosting:
Thanks for sending the mailbox numbers through.
Once again, all FSEs and FSOs must be aware they will be billed for each mailbox they have.
Covered in this quote is:
  • Email migration software licensing
  • Labour cost for migration
  • Microsoft Tenancy registration
  • Microsoft Tenancy configuration
  • Dedicated team member/s or Day 1
  • A dedicated phone number for Day 1
    • $3,132.80 inc GST
Post-migration, Email fees from FSE's would then be going to Jim's National Office instead of to you.
There is an existing email fee for any FSE who started after 1-May-2016. This does not cover the M365 mailbox costs nor includes FSOs.
The new M365 monthly email fee would apply to ALL of your division's FSEs and FSOs. This charge is also per mailbox.
At $11 Inc GST p/mailbox, p/m, it is higher than the current Jim's Group Email fee so that would need to be agreed to by you and all of your FSEs, and not just those that pay the current email fee (FSEs who started after 1-May-2016).


Website Hosting:
Jim's InfoTech can host & maintain your division's website for you.
This means you'll always be using the correct template and forms, which generate the most traffic and conversions of leads for your division.
    • Costs:
      • Jim's National Office offers a standard package for hosting a division's website.
      • The standard hosting package will be around $50p/m + GST. Subject to CPI and any additional increases in costs by the provider.
  • Cost variances:
    • TASKS EXCEPT SERVER SUPPORT ISSUES
    • In addition to website hosting costs, support required by our Web Developers for a self-managed website will be estimated and a quote provided for your approval before we proceed.
    • These are billed at $180 +gst p/h.