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FMS5 Release Notes

FMS5 Release Notes

Owned by Arthur (Unlicensed)
Last updated: 02, Jul, 2025 by Anthony M

Version

Release Date (Planned)

Summary

Version

Release Date (Planned)

Summary

5.99.92

TBD

  • Update - Email Notification for Franchisee Meetings

  • Update - Email Notification when Franchisee Meeting is Created

  • Update - Meeting Agenda to Franchisee Meetings

  • Update - Email to Compliance when Franchisors haven’t Uploaded the Meeting Minutes

  • Update - Non-compliant Meeting Report Summary

  • Update - Add Franchisors to Franchisee Meetings

  • Update - Modify Divisions Endpoint

  • Fixed SMS to Customers with Link is Being Truncated

  • Fixed Audit Report Issue on Regional Disclosure Screen

  • Fixed Can't Delete Expenditure in Regional Disclosure Document

5.99.76

Jun 13, 2025

  • Fixed Service Compliance Error

5.99.74

 

May 29, 2025

  • Update - Add Permission to View Unserviced Lead Details

  • Update - Prospective Franchisee Email Sender should be the Enquiry Manager

  • Fixed Service Compliance Action Errors

5.99.62

May 7, 2025

  • Update - AU Regional Disclosure Document Screen

5.99.49

Apr 10, 2025

  • Fixed Franchise Renewal Notification

  • Update - Return Associated Divisions by User Token

  • Update - Add Franchisee Code to Division Endpoint

5.99.40

Feb 27, 2025

  • Update - Financial Attachments of Regional Disclosure Document

  • Update - Regional Disclosure Document for New Zealand

  • Update - Regional Disclosure Document Management Screen for New Zealand Franchisor

  • Update - Add Termination Letter for New Zealand Franchisee

  • Update - Add Termination Letter for Canada (BC) Franchisee

  • Update - Franchisee Breach Letter for Australia

  • Update - Franchisee Breach Letter for New Zealand

  • Update - Franchisee Breach Letter for Canada (BC)

  • Fixed Section 14.6 and 14.7 is Not Editable for AUS Disclosure Document

5.99.25

Jan 30, 2025

  • Fixed Duplicate SMS and Email Complaint Notifications were created when Customer replies with STOP

  • Fixed Remove button in Regional Disclosure Document is Not Working

  • Fixed Breach FSO does not make Non-compliance

  • Fixed Franchisor Map is not Loading

  • Update - Regional Disclosure Document Layout

5.99.13

Dec 12, 2024

  • Update - Add Survey on Action List

  • Update - Add Services into the FSE Endpoints

  • Fixed Error when FSE does not have Suburbs in Areas

  • Fixed Leads and Unserviced Leads were not being displayed on Leads Map

  • Fixed BIZZA Login Issue on Jim’s Jobs

  • Fixed PFWG keeps turning off

5.99.2

Nov 28, 2024

  • Update - Enable the FSE Meeting Feature by Permission

  • Update - FSE Meetings - FSE Details

  • Update - FSE Meetings - Points Summary

  • Update - FSE Meetings - Meeting List

  • Update - FSE Meetings - Create and Edit Meeting

  • Update - FSE Meetings - Database Points

  • Update - Push leads to AWS SQS

  • Update - Return the IANA Time zone by API

  • Update - Remove PFWG Automatically

5.98.44

Nov 13, 2024

  • Fixed Get Location API for Franchise Enquiry

  • Fixed Complaint3Mth checkbox remain unchanged when FSE completed training

5.98.37

Sep 18, 2024

  • Fixed Action List shows Error

  • Update - Removed FSO Access to View PowerBi Reports

5.98.30

Aug 22, 2024

Fixed MessageBus Leads does not contain Phone Numbers

5.98.28

Aug 14, 2024

  • Update - Action List for Complaint Deletion Request

  • Update - Notify fleet@jims.net regarding TVU compliance

  • Fixed Error when Deleting a Complaint from Action List

  • Fixed Exception Error occurs when Updating an Empty Survey

  • Fixed Lead Messages that contains some keywords are not pushed to Jim's Jobs

5.98.18

Jul 3, 2024

Fixed Response "STOP" causes Incorrect Rating

5.98.15

Jun 17, 2024

Fixed Proactive Contact Reminders changes the Franchisor Manager

5.98.14

Jun 5, 2024

  • Fixed Franchisor does not receive a notification when a Proactive Contact note is created

  • Updated Invoice Recharge to Business Central

  • Fixed Unauthorized Error from Photo API

  • Fixed New Franchisee email is sent to a Prospective Franchisee

5.98.3

Apr 11, 2024

Fixed Unsubscribe API endpoint

5.98.0

Mar 21, 2024

New Feature Treat Franchisor Manager as the Franchisor

5.97.41

Mar 19, 2024

Fixed Franchisee Thank you Email was not created when a 5 Star Rating was received

5.97.40

Mar 14, 2024

  • New Feature Notify Franchisee and Franchisor when updating a Complaint

  • New Feature Include BIZZA Request Delete Complaint in Jim’s Action List

  • New Feature Send SMS to the Franchisee when a Breach Letter is Issued

5.97.38

Mar 6, 2024

Fixed Survey Notification is not sent for Poor Star Rating

5.97.33

Feb 27, 2024

Fixed Entering multiple Franchisee Enquiry at the same time causes no email to be sent to the 2nd Enquiry

5.97.32

Feb 26, 2024

Fixed Facebook Franchisee Enquiry

5.97.29

Feb 23, 2024

  • Fixed AWS Cognito Token is not authorized

  • New Feature Automated Email to new Franchisees

  • Updated Security Feature for JMS API

5.97.26

Feb 20, 2024

Updated Include cardid@jims.net and fleet@jims.net when sending Finished Franchisee notification to National

5.97.25

Feb 19, 2024

Updated Forgot Password pop-up message

5.97.23

Feb 15, 2024

Fixed Sending Renewal Notification populates the Finish Date for Franchisors

5.97.22

Feb 13, 2024

  • Fixed Copy Areas from Finished Franchises

  • Fixed TVU Review Process Timeout

5.97.21

Feb 12, 2024

Updated Survey and Complaints Email Sender

5.97.19

Feb 8, 2024

  • Fixed FSE should not receive Survey Rating Notifications when they disable it

  • Fixed Unable to create a Jim’s Jobs Quote from Client > Quote screen

5.97.17

Feb 8, 2024

  • Fixed Reset Password does not work if multiple Email Addresses in the profile

  • Updated New and Updated Divisional & Regional Franchisor Renewal Notifications

5.97.15

Feb 7, 2024

New Feature Fill the Survey Rating based on what Jim has done in the past

5.97.13

Feb 5, 2024

Fixed Running Leads Report shows All Regions including those outside the Franchisor Region

5.97.12

Feb 2, 2024

  • Security Update: New Feature Integrate AWS Cognito in FMS5 (JMS)

  • Updated Prospective Franchisee Email is now being sent by Divisional Franchisor Manager

5.97.9

Jan 15, 2024

Updated Send all FSE Retention Notice to fse.exitsurveys@jims.net

5.97.8

Jan 9, 2024

Fixed Update Rating Or Comments does not set Price correctly

5.97.7
5.97.6

Dec 6, 2023

  • Updated FSO Points Summary can now be viewed by Franchisors

  • Updated Survey Rating Comments Management

5.97.5
5.97.4

Dec 5, 2023

  • Updated Description for Franchisee Instruction Sheet

  • Allow Request Deletion of a Settled Complaint

5.97.2

Nov 29, 2023

Added New API Endpoint for Franchisee Areas

5.97.1

Nov 28, 2023

Updated Survey Process

5.97.0

Nov 22, 2023

New Features:

  • Updated Email Template for Franchisee Enquiries

  • Franchisors can now upload a Profile Picture

  • Email and Mobile updates into AWS Cognito

  • Updated Password Policy

  • Added TallBob as SMS Channel

5.96.18

Nov 2, 2023

Updated Franchisor can now request for a Complaint Deletion after Rejection

5.96.15

Oct 27, 2023

Updated compliance email should be sent by compliance@jims.net

5.96.12

Oct 5, 2023

Fixed Franchisors could not edit Prospective Franchisee Territory

5.96.6

Sep 27, 2023

Fixed User Permission on Areas

5.96.0

Sep 14, 2023

Add “Delete Survey” as an option when deleting a complaint in Action List

5.95.32 (1.21.1)

Aug 8, 2023

Fixed SMS and Emails not being sent

5.95.29

Jul 25, 2023

Fixed Include Breach Trained Date in Complaint total calculation

5.95.21

Jun 21, 2023

  • Fixed Customer Booking allocation process

  • Fixed Franchisor Map not loading

  • Removed Division Branding Logo on Email

5.94.0

(Dec 15, 2022 )

  • FSE Fees Non compliance tool MVP2

  • Bug Fixes

5.93.0

Sep 29, 2022

  • Surveys will no longer be sent to Jobs that were marked as unserviced.

  • Back end changes for:

    • New Billing Project

    • Microservices Project

  • Bug fixes

    • Complaints coming from 1 star surveys were not sending notifications to FSEs.

 

Version

Release Date (Scheduled)

Summary

Version

Release Date (Scheduled)

Summary

5.92.0

Aug 18, 2022

  • Changes to connections with 3rd party sites

    • Send FSE rating to third party for Jim's Handyman

  • Changes for Finance team

    • Mark FSEs as non compliant when Monthly fees DD are rejected in NAV

    • API - List active FSEs and FSOs for Billing

    • New Billing - Stress Test on sending bulk data to NAV - RFSO

  • Preparation work for new FMS system

  • Bug fixes

    • FMS5: FSO Points Calculation and Status is Not Working

    • FMS5: Submit FSO Points - Date Calendar is Disabled for Admin user

    • Jimbo : Issue with Country code for NZ phone number

    • Resolve maxJSONLength problem when drawing the FSE's territories on the FSO's map

5.91.0

Jun 23, 2022

  • Complaint management

    • Update to attachment mechanism for deletion requests

    • Update Complaint templates with new template

    • Set Complaint button is still Active on Surveys with Complaints

    • Updated “Possible Complaint” template for contractors

  • Bug fixes

    • Franchisee Bi-Monthly Support Survey Report is not being displayed

    • FSE Management > Online Profiles not working

    • Leads Map is not working due to too many records

    • System bug found when drawing the FSE's territories on the FSO's map.

    • FMS Operational and Billing performing too slow on server side

  • Other System side updates

    • Enhanced Password Security

    • Moved document storage to cloud

    • Updated the training invitation email template

5.90.0

Mar 9, 2022

  • Reset Password link on Login Page

  • Survey system updates

  • Action List changes

  • Public Holiday Table maintenance

  • Bug Fixes

5.89.0

Oct 28, 2021

  • FSO points

  • Action List - Surveys

  • Transferring Surveys from Contractor to FSE

  • Power BI reports - Franchisor Dashboard 1.0

  • Bug Fixes

5.88.0

Aug 25, 2021

  • Action List

  • JMS API: Receiving "null" within the field in FMS4 which were left blank while creating new prospect in JIMBO app

  • JIMBO - Android: App gets crashed when tried to select Prospects tab after logging in as JimP

5.87.0

Jun 16, 2021

Various updates to notifications and added new features for Jim

5.86.0

May 6, 2021

Exiting FSE Process, recognition for 5* reviews

5.85.0

Apr 6, 2021

Complaints and Survey notifications, survey options for customer

5.97.0 (Jun 8, 2023 )

Released earlier as Hot Fixes

5.95.13 (Jun 7, 2023 )

Released earlier as Hot Fixes

5.95.11 (May 30, 2023 )

Released earlier as Hot Fixes

5.95.9 (May 29, 2023 )

Released earlier as Hot Fixes

5.96.0 (Apr 4, 2023 )

Released earlier as Hot Fixes

5.94.0 (Dec 15, 2022 )

  • When Compliance Status returns to normal, FMS should untick their non-compliance

  • JMS - Create API to get streets and states from DB

Changes for connectivity with new system

  • Sending data to AWS SNS when they are created/updated/deleted

  • Include FSE manager name and detail for lead sync API

  • State API does not return data from countries table

  • JMS API for creating leads and relevant record

Fixed a bug where:

  • Proactive contacts reminder is wrong and has now been corrected

  • On "Find All" page, fixed a typo with the word "Partner"

Released earlier as Hot Fixes

  • Area Editor for FSE/FSO//Prospects

5.93.0 Sep 29, 2022

Changes to connections with new system

  • Add missed columns for TTM allocation process

  • Data sync API for Allocation Reports table

  • JMS API - for creating and updating allocation report record

  • Include inactive franchisee and franchisor with basic information

  • Upload and download allocation report via API

  • Include availabilityIds in Business API

     

Fixed a bug where:

  • On FSO points summary page when we apply any filter and then clear it then error message is showing

  • On Complaints page, Wording should be 'Survey removed' when only the survey component is deleted

  • On JMS, Survey must not be sent when no Franchisee or Contractor is linked

  • New Billing System Bug Fixes

    • BIL: update data sent to NAV to exclude tax component

    • BIL : Exception : Input String was not in correct Format for record 173928

    • BIL : Prevent Billing run for previous month to be selectable

    • BIL: BusinessId on NAV is incorrect causing Billing Run issues

    • BIL: AWS to NAV Data has Missing Fields and Incorrect Data

Released earlier as Hot Fixes

  • 1 star survey with comment is complaint but no complaint message sent to FSE

5.92.0 Aug 18, 2022

Changes to connections with 3rd party sites

  • Added new backend connections for sending FSE ratings to third party for Jim's Handyman

Changes for Finance team

  • Mark FSEs as non compliant when Monthly fees DD are rejected in NAV

  • Changes to the backend for listing active FSEs and FSOs for New Billing system

Fixed a bug where:

  • FSO training points Date picker tool is disabled for Admin user

  • Issue with Country code for NZ phone number caused by back end connection to Jimbo

  • system shows a “maxJSONLength problem” when drawing the FSE's territories on the FSO's map

5.91.0 Jun 23, 2022

FMS5

Complaint management

Update attachment mechanism

As per instructed by Jim, an attachment is no longer mandatory for Complaint deletion requests

Update Complaint templates with new wording

Notifications to FSE/FSO has been updated with a new template as per Jim’s request

Set Complaint button is still Active on Surveys with Complaints

We noticed that the Set Complaint button is remains active for Surveys that already has an active complaint record linked. This caused some issues if multiple complaints are linked to the same survey.

Updated “Possible Complaint” template for contractors

Possible Complaint Email was still addressed to customercare@jimsplus.com, we have changed that to the correct mailbox at customercare@bizza.com

Bug fixes

We fixed a bug where:

  • Franchisee Bi-Monthly Support Survey Report is not being displayed

  • FSE Management > Online Profiles not working

  • Leads Map is not working due to too many records

  • System bug found when drawing the FSE's territories on the FSO's map.

  • FMS Operational and Billing performing too slow on server side

Other System side updates

Update Password Authentication logic

Your password has been stored with an additional layer of encryption as a part of our system security initiative. This will not impact on how you access FMS4 as this is a change to our database and servers.

Moved document storage to cloud

Documents stored in FMS5 will now be stored on the cloud. This will not impact on existing functions.

Updated the training invitation email template

Added calendly link to training invitation letter

 

5.90.0 Mar 9, 2022

  • Reset Password link on Login Page

    • You can now access the reset password function via the link on the Login page

  • Survey system updates

    • Customer’s comments will now be a part of the survey notification SMS

  • Action List changes

    • Add to Complaint History when sending out automated messages for unactioned complaint items.

    • "Reason for a delete" is now not mandatory for Jim

    • Option to reject a complaint deletion request

    • Fixed a bug where:

      • Complaints Page not refreshed when last of the records are marked completed

      • Screen not updating from Price to Star Rating

      • Survey Rating is empty and doesn't load properly

  • Public Holiday Table maintenance

    • An admin page has been added to maintain the list of Public Holidays to avoid sending out surveys to customers on Public Holidays.

  • Fixed a bug where:

    • The copy icon on FSE email not working

    • Error is showing when sending out an email via the customer survey management page

    • Password reset function was not accepting special characters.

5.89.0 Oct 28, 2021