How do I review my service provider?

Ten days after selecting a contractor to quote, we’ll send you an email asking you to review them. Then you can rate them using 1-5 stars or by hitting the P (Prince) rating button. 

Expressed as a percentage, the P rating shows how satisfied customers are with a contractor’s pricing. The higher the P Rating, the better their pricing is.  A Price Rating of 100% means no customers have complained about the contractors pricing. 

You can use the P rating button to tell us whether you believe a contractor’s prices are too high – without bringing their average service rating down.

Alternatively, you can email your review to support@jimsplus.com

If you don’t receive the email in ten days, please let us know by completing this form or by calling us on 1300 462 589.