Creating Quick Response SMS Templates on Apple & Android smartphones.

Owned by Eugene
Last updated: 11, Aug, 2020
2 min read

Send that text!
Whenever you can’t reach a client direct, text them. Program short messages that can be called up by keys. For example:

  • Typing ppp can be set to enter “Hi, this is Bill from Jim’s Mowing. Tried to call just now. Please call me back on 04…..”

  • xx could be used for “Hi, this is Bill from Jim’s Mowing. Turned up as arranged but no-one home. Please call me back on 04…”

  • qq could be “Hi, this is Bill from Jim’s Mowing. Sent my quote to your Email. Any questions please call me on 04…”

As per Jim’s Group newsletter Friday, 7 August 2020, in the unlikely event that clients miss the text, send to jim@jims.net and he will wipe any complaint or a poor survey. We get several complaints and poor surveys a day for lack of this one simple step!

 

Instructions

 

Apple

Apple calls these "Respond with Text".

  1. Go to Settings

  2. General.

  3. Keyboard.

  4. Text Replacement

  5. Then hit the plus + icon in the upper right corner.

  6. Enter the Phrase.

    1. This is where you create the standard message to easily send to clients who didn't answer their phone. 

  7. Enter the Shortcut.

    1. Such as ppp, NoAnswer, or anything that you can easily remember to use and is quick to type, 

  8. Tap "Add".

 

Android

Android call these Text Shortcuts. This guide is taken from Samsungs support guides.

  1. Open the Settings app, then tap "General management".

  2. Tap "Language and input" > "On-screen keyboard", > "Samsung Keyboard".

  3. Tap "Smart typing".

  4. Tap "Text shortcuts".

  5. Tap Add or the + icon in the top right corner of the screen.

  6. Enter the Shortcut phrase.

    1. Such as ppp, NoAnswer, or anything that you can easily remember to use and is quick to type.

  7. Enter the Expanded phrase.

    1. This is where you create the standard message to easily send to clients who didn't answer their phone. 

  8. Tap "Add".

Your shortcuts will be displayed on the text shortcut screen. To remove a shortcut tap "Delete".

When you type your shortcut into the Samsung keyboard your Expanded phrase will appear in the predictive text bar. Tap the expanded phrase to insert it.