Franchisor Proactive Compliance

Proactive Contact Obligations:

1. Weekly proactive calls in the first 2 months of a franchisee starting or when a franchisee is in serious difficulty; otherwise

2. Monthly proactive calls.

If you are unable to get onto the franchisee, 2 attempted calls are required.

All proactive contact or attempted contact must be recorded as a note in FMS against the franchisees profile (failure to complete this requirement will also result in non-compliance).

Proactive Compliance Flow:

Open